About me

INSPIRED BY DIFFERENCE.

Solution oriented, highly analytical, and resourceful candidate with over ten years of technical troubleshooting end user service and with network development experience. Demonstrated skills in developing and implementing technological solutions with emphasis on delivering cost cutting and productivity improvements. Expertise in software configuration, network administration and the testing or repair of various hardware/software applications. Proven ability to provide creative and effective issue resolution through the application of highly developed problem solving skills. Team player with a reputation for providing excellent user service and the tenacity to work with demanding client.

Education

Education.

01. English Schools

2017 – Alpha Language – One to One English course (Intensive) – Malta
2016 – AM Language School – General English Course – Malta

02. Academic Qualifications

2015 – University of Rome “La Sapienza” ° Bachelor’s degree in Industrial Design
2006 – Technical Institute for Surveyors – ex. L. Da Vinci – Italy
High school Diploma

Experience

Work Skills.

Practice makes perfect

WST System LTD
  • Adapt workstation to needs of user; execute function tests;
  • Cable IT network or office automation equipment;
  • Check and analyse operation of systems, networks, tools and peripheral equipment;
  • Check operation of devices, systems of information and information transfer systems;
  • Counsel and supply technical support to users, customers and services;
  • Determine interventions based on information from the helpdesk, hotline or information files;
  • Determine means needed to solve a problem. Adjust call if necessary (on-site maintenance, specialised technician…)
  • Estimate expenses and repair times and draw up cost estimate for intervention;
  • Guide the user on solving problems or take over control of system remotely;
  • Implement old versions of IT or office automation systems (temporary solution);
  • Install equipment (stations/network equipment/peripherals…). Integrate in production environment. Configure hard/software.
  • Install or configure IT or office automation infrastructure: infrastructure in client environment;
  • Install or configure IT or office automation infrastructure: network server;
  • Install or configure IT or office automation infrastructure: standard configuration at workstation;
  • Keep follow-up system for supplies (use of loose parts…)
  • Monitor and update technical and economic information and regulations;
  • Replace or repair faulty components or parts;
  • Select or install IT infrastructure (software, hardware…)
  • Reports every faulty and replacement parts.
TCTC The Computer Training Centre
  • Able to help the technical department in repairing Windows based laptops, desktops, smartphones and tablets.
  • Hardware diagnostics & repairs on Microsoft Windows & Apple devices with all software applications.
  • Perform troubleshoot on all hardware and Operating systems to identify issues and develop appropriate scripts to debug all problems effectively.
  • Monitor processes and perform root cause analysis on systems, identify and recommend improvements to enhance working and perform troubleshoot on
  • all system uses and documents all continuous improvement activities.
  • Maintain effective relationships with clients gather all requirements and provide upgrade to system hardware and software as per requirements and ensure compliance to all standards and regulations for same and implement all service automation processes as per requirement.
  • Reports every faulty and replacement parts.
 ATOM IT Technicians
  • Manage all users’ accounts and made required changes or delete accounts as per requirement and prepare and provide support to all contractors for
  • administer systems and assist all technicians in hardware and software applications.
  • Analyze all vendor requirements and design and maintain an effective infrastructure roadmap to ensure achievement of all operational objectives and prepare effective technical infrastructure for all clients and documents all changes made to systems.
  • Coordinate with all IT associates to resolve all world issues and document all system processes and procedures and implement various changes on IT processes.
  • Reports for faulty and replacement parts.
Skill

Skills.

RESULTS DRIVEN DESIGN.

  • Strong 3D modelling, visualization skills.
  • Ability to translate 2D drawings into 3D visuals.
  • Good knowledge of construction detailing and material properties.
  • Excellent knowledge of : Microsoft Office pack and Adobe Suite as Photoshop,
  • Illustrator, Indesign, AutoCAD Architectural, Rhinoceros and Cinema 4D.
  • Capable of running with a project from initial concept to completion.
  • Able to work on multiple projects simultaneously.
  • Experience of leading projects and overseeing other members of staff.
  • Knowledge of: digital, graphic & creative design, 3D interiors, print services.
Adobe Photoshop CS 93%
UX/UI DESIGN 90%
HTML/CSS 78%
Adobe InDesign CS 93%
Autodesk AutoCAD 97%
McNeel Rhinoceros 94%
  • 10+ years’ experience on desktop hardware, server hardware, networking
  • Knowledge in computer networking, server applications and any O.S.
  • Maintain network security through inspection of network equipment
  • Configure, test and monitor backups to ensure continuity
Clients

Clients.

MAKE A DIFFERENCE.

“Best Quality and quicly service in Malta.”

OXANA GRAND

Very professional in the sector, they repair me one smartphone in 15 minutes..”

HANNAH THOMPSON

“After years I finally found my definitely technician”

EMILY ROSE

GET IN TOUCH

Contact.

LET’S TALK.